Noticeboard

Important Update on Test Results

We wish to inform our patients about a significant incident and ongoing technical issues that have occurred at the laboratories of Leeds Teaching Hospitals NHS Trust. These issues have impacted both the digital upload of and processing of test results to GP IT systems in Leeds and Bradford.

If you have had blood tests taken from the 3rd December 2024, you may have been impacted by this issue. We would encourage you to check the NHS App or your online records to see if the results you were expecting are available.

If you are concerned that any results are missing, please contact the practice, and we will liaise with the laboratories at Leeds Teaching Hospitals NHS Trust on your behalf to resolve the issue.

We understand that this may cause frustration or concern, and we sincerely apologise for any inconvenience caused. This is outwith the practices control. If you have been affected and wish to escalate your concerns please contact the Patient Advice and Liaison Service (PALS) by email: patientexperience.leedsth@nhs.net, Tel: 0113 2066261 or post: Patient Experience Department Trust Headquarters St James’s Hospital, Leeds, LS9 7TF

Thank you for your understanding and patience as we work with the hospital laboratories to address this matter.

The Practice will be closed on

Christmas Day, Boxing Day & New Year's Day

Your GP extended access service in:-

What is 'extended access'?

It's the term we use to describe the additional evening and weekend appointments that are now available with GPs, practice nurses and other healthcare professionals for pre-booked and 'same day' booked appointments.

When can I get an 'extended access' appointment?

In addition to your regular GP practice opening hours, you have access to the following extended access appointments:

Monday - Friday 6pm - 8pm

Saturday - 9am - 3pm

Sunday - 11am - 1pm

Who can get an appointment on an evening or weekend?

Anyone can use the extended access appointments. However, this services is ideal if you:

* find it difficult to attend an appointment during the working day (Monday-Friday 9am-5pm)

* are a busy parent with small children; or

* rely on working carers to take you to appointments

How do I attend an extended access appointment?

You can access face to face or telephone and video consultation appointments vie the extended access service. This will be based on individual need and the nature of the appointment required.

What services can I get from extended access appointments?

Extended access appointments provide routine appointments you would get during normal opening hours, this includes:-

* GP, nurse and health care assistant appointments

* NHS health checks

Pharmacist (for more information, please contact your practice)

* Musculoskeletal (MSK) appointments

* Long Term Condition reviews including Spirometry

How do I get an extended access appointment?

Extended access appointments are only available via booking. There is no 'walk-in' offer. To book an appointment, you must contact your own GP practice. You can book via telephone or by using your GP online service (speak to your own practice for more information).

Always cancel any appointment you no longer need, someone else could be using it.

Veterans: NHS Mental Health Service

Op Courage Veterans MH&WS

For easy read patient information on various health problems and health services, please click on the following link:-

https://www.learningdisabilityservice-leeds.nhs.uk/get-checked-out/resources/

New Patient Registration

You can now register online.

Alternatively, please call into reception and collect a registration form.

We request that you provide us with your NHS number.

If you need assistance or support in completing these forms, then please discuss with a member of the reception team. We may also be able to signpost you to our Social Prescriber (who supports patients with their well-being more generally).

If you are a carer or you have a carer please tell us when you register so we can note it on our records and provide information re Carers Leeds for additional support. This does not apply to those who are simply looking after children within the family. Please ask the receptionist for further advice if you are unsure.

We offer voluntary HIV Hepatitis B&C screening for newly registering adult patients.

If you would like to be screened for these conditions, please book an appointment with one of the nursing team for a blood test.

We register patients from Leeds 9, 14 and 15.

Registered patients who move out of area will need to register with another GP.

Our practice list is OPEN to new patients.

If you live in our practice area (please use the map to check) and wish to register as a patient with our practice, then we need certain information from you and each member of your family so we can register you and obtain your previous medical records.

We are using a new online service called https://gp-registration.nhs.uk/B86106 that makes it easy to register with this GP surgery.

Just fill in this quick online form to start the process. You do not need proof of address or immigration status, ID or an NHS number.

The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.

Paper forms are still available if you need one.

Contact our reception team here: 0113 2951200.

We offer all patients who register with the practice a New Patient Health Check, please ask at reception to book an appointment.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

pdf Download the Temporary Resident Registration Form