Noticeboard

Important Update on Test Results

We wish to inform our patients about a significant incident and ongoing technical issues that have occurred at the laboratories of Leeds Teaching Hospitals NHS Trust. These issues have impacted both the digital upload of and processing of test results to GP IT systems in Leeds and Bradford.

If you have had blood tests taken from the 3rd December 2024, you may have been impacted by this issue. We would encourage you to check the NHS App or your online records to see if the results you were expecting are available.

If you are concerned that any results are missing, please contact the practice, and we will liaise with the laboratories at Leeds Teaching Hospitals NHS Trust on your behalf to resolve the issue.

We understand that this may cause frustration or concern, and we sincerely apologise for any inconvenience caused. This is outwith the practices control. If you have been affected and wish to escalate your concerns please contact the Patient Advice and Liaison Service (PALS) by email: patientexperience.leedsth@nhs.net, Tel: 0113 2066261 or post: Patient Experience Department Trust Headquarters St James’s Hospital, Leeds, LS9 7TF

Thank you for your understanding and patience as we work with the hospital laboratories to address this matter.

The Practice will be closed on

Christmas Day, Boxing Day & New Year's Day 

Your GP extended access service in:-

What is 'extended access'?

It's the term we use to describe the additional evening and weekend appointments that are now available with GPs, practice nurses and other healthcare professionals for pre-booked and 'same day' booked appointments.

When can I get an 'extended access' appointment?

In addition to your regular GP practice opening hours, you have access to the following extended access appointments:

  Monday - Friday 6pm - 8pm

  Saturday - 9am - 3pm

  Sunday - 11am - 1pm

Who can get an appointment on an evening or weekend?

Anyone can use the extended access appointments.  However, this services is ideal if you:

* find it difficult to attend an appointment during the working day (Monday-Friday 9am-5pm)

* are a busy parent with small children; or

* rely on working carers to take you to appointments

How do I attend an extended access appointment?

You can access face to face or telephone and video consultation appointments vie the extended access service.  This will be based on individual need and the nature of the appointment required. 

What services can I get from extended access appointments?

Extended access appointments provide routine appointments you would get during normal opening hours, this includes:-

  * GP, nurse and health care assistant appointments

  * NHS health checks

  Pharmacist (for more information, please contact your practice)

  * Musculoskeletal (MSK) appointments

  * Long Term Condition reviews including Spirometry

How do I get an extended access appointment?

Extended access appointments are only available via booking.  There is no 'walk-in' offer.  To book an appointment, you must contact your own GP practice.  You can book via telephone or by using your GP online service (speak to your own practice for more information).

Always cancel any appointment you no longer need, someone else could be using it.

Veterans: NHS Mental Health Service

Op Courage Veterans MH&WS

For easy read patient information on various health problems and health services, please click on the following link:-

https://www.learningdisabilityservice-leeds.nhs.uk/get-checked-out/resources/

Resources

Counselling and / or psychotherapy services

Leeds Survivor Led Crisis Centre. "Connect Helpline".    www.lslcs.org.uk
Support and welcoming help for anyone who feels distressed and wants to talk, feels lonely and needs someone to listen.

Dial House, 12 Chapel Street, Halton, Leeds, LS15 7RW.
(off Selby Road, opposite Netto's)

0808 800 1212
6pm-10:30pm
every evening

Primary Care Mental Health Service (" IAPT ")
For stress, anxiety, depression or emotional problems

Direct access to information, counsellors and psychological therapies

843 4388
Mon-Fri  8:30 - 4

Samaritans :
listening support for those in distress / despair

24hr phoneline;
10am-10pm face to face

08457 90 90 90

Mind Counselling  Therapy Service

Grove Villa,
82 Cardigan Road, LS6 3BJ

230 7608

Self Help Initiatives Project,    Centenary House
59, North Street, Leeds LS2 8AY
ship@leedsmind.org.uk

Self-help support groups, and
Confidence Building Courses  etc

245 5151

Relate  www.relatemid-yorkshire.org.uk
Counselling particularly for relationship problems

Oxford Chambers, Oxford Place, Leeds, LS1 3AX

01302 3

Free Internet based resources to help with mental health related issues

Mood Gym     -  on line CBT course

Living Life to The Full    -  full of ideas about improving wellbeing

Mental Health Information for all  -  Royal College of Psychiatrists - good site for information and 'leaflets'

Northumberland Tyne and Wear NHS Trust - searchable site with good self help information & leaflets



 
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