Noticeboard

Important Update on Test Results

We wish to inform our patients about a significant incident and ongoing technical issues that have occurred at the laboratories of Leeds Teaching Hospitals NHS Trust. These issues have impacted both the digital upload of and processing of test results to GP IT systems in Leeds and Bradford.

If you have had blood tests taken from the 3rd December 2024, you may have been impacted by this issue. We would encourage you to check the NHS App or your online records to see if the results you were expecting are available.

If you are concerned that any results are missing, please contact the practice, and we will liaise with the laboratories at Leeds Teaching Hospitals NHS Trust on your behalf to resolve the issue.

We understand that this may cause frustration or concern, and we sincerely apologise for any inconvenience caused. This is outwith the practices control. If you have been affected and wish to escalate your concerns please contact the Patient Advice and Liaison Service (PALS) by email: patientexperience.leedsth@nhs.net, Tel: 0113 2066261 or post: Patient Experience Department Trust Headquarters St James’s Hospital, Leeds, LS9 7TF

Thank you for your understanding and patience as we work with the hospital laboratories to address this matter.

The Practice will be closed on

Christmas Day, Boxing Day & New Year's Day 

Your GP extended access service in:-

What is 'extended access'?

It's the term we use to describe the additional evening and weekend appointments that are now available with GPs, practice nurses and other healthcare professionals for pre-booked and 'same day' booked appointments.

When can I get an 'extended access' appointment?

In addition to your regular GP practice opening hours, you have access to the following extended access appointments:

  Monday - Friday 6pm - 8pm

  Saturday - 9am - 3pm

  Sunday - 11am - 1pm

Who can get an appointment on an evening or weekend?

Anyone can use the extended access appointments.  However, this services is ideal if you:

* find it difficult to attend an appointment during the working day (Monday-Friday 9am-5pm)

* are a busy parent with small children; or

* rely on working carers to take you to appointments

How do I attend an extended access appointment?

You can access face to face or telephone and video consultation appointments vie the extended access service.  This will be based on individual need and the nature of the appointment required. 

What services can I get from extended access appointments?

Extended access appointments provide routine appointments you would get during normal opening hours, this includes:-

  * GP, nurse and health care assistant appointments

  * NHS health checks

  Pharmacist (for more information, please contact your practice)

  * Musculoskeletal (MSK) appointments

  * Long Term Condition reviews including Spirometry

How do I get an extended access appointment?

Extended access appointments are only available via booking.  There is no 'walk-in' offer.  To book an appointment, you must contact your own GP practice.  You can book via telephone or by using your GP online service (speak to your own practice for more information).

Always cancel any appointment you no longer need, someone else could be using it.

Veterans: NHS Mental Health Service

Op Courage Veterans MH&WS

For easy read patient information on various health problems and health services, please click on the following link:-

https://www.learningdisabilityservice-leeds.nhs.uk/get-checked-out/resources/

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice - they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.

For free independent advice on bereavement issues, you can find more information at lastingpost.com



 
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