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Your GP extended access service in:-

Oakwood Lane Medical Practice

What is 'extended access'?

It's the term we use to describe the additional evening and weekend appointments that are now available with GPs, practice nurses and other healthcare professionals for pre-booked and 'same day' booked appointments.

When can I get an 'extended access' appointment?

In addition to your regular GP practice opening hours, you have access to the following extended access appointments:

  Monday - Friday 6pm - 8pm

  Saturday - 9am - 3pm

  Sunday - 11am - 1pm

Who can get an appointment on an evening or weekend?

Anyone can use the extended access appointments.  However, this services is ideal if you:

* find it difficult to attend an appointment during the working day (Monday-Friday 9am-5pm)

* are a busy parent with small children; or

* rely on working carers to take you to appointments

How do I attend an extended access appointment?

You can access face to face or telephone and video consultation appointments vie the extended access service.  This will be based on individual need and the nature of the appointment required. 

As of October 2021, face-to-face extended access appointments are carried out at Oakwood Lane Medical Practice (2 Amberton Terrace, Leeds LS8 3BZ).  This means your appointment may not be with a member of staff from your usual GP practice.  They will have access to all necessary information about you to give you the care you need.

Virtual consultations are carried out online and you will be provided with guidance and instructions for how to login to your appointment (you will not be made to have a video consultation if you are unable to do so).

What services can I get from extended access appointments?

Extended access appointments provide routine appointments you would get during normal opening hours, this includes:-

  * GP, nurse and health care assistant appointments

  * NHS health checks

  Pharmacist (for more information, please contact your practice)

  * Musculoskeletal (MSK) appointments

  * Long Term Condition reviews including Spirometry

How do I get an extended access appointment?

Extended access appointments are only available via booking.  There is no 'walk-in' offer.  To book an appointment, you must contact your own GP practice.  You can book via telephone or by using your GP online service (speak to your own practice for more information).

Always cancel any appointment you no longer need, someone else could be using it.

We'd love to hear from you!

If you have any comments or experiences, you would like to share about using the extended access service, or primary care services more generally, please get in touch via any of the options below:

Online: https://www.smartsurvey.co.uk/s/OCfeedback/

Telephone: 0113 8435470

Email: Leedsccg.comms@nhs.net

Post: Send your feedback to :

Primary Care Feedback, FREEPOST RTEG-JRZR-CLZG, NHS Leeds CCG, WIRA House, Leeds LS16 6EB

Veterans: NHS Mental Health Service

Op Courage Veterans MH&WS

For easy read patient information on various health problems and health services, please click on the following link:-

https://www.learningdisabilityservice-leeds.nhs.uk/get-checked-out/resources/

Patient Rights and Responsibilities

The NHS Constitution outlines the rights and responsibilities which apply to everyone who is entitled to receive NHS services

As a patient you are entitled to:

  • Choose your GP practice.
  • Express a preference for using a particular doctor.
  • Be spoken to with respect, care and courtesy

As a patient you have the following responsibilities:

  • You must live in the catchment area.
  • If your appointment could wait for a day or two please be responsible and do not demand to be fitted in immediately.
  • Please arrive on time for your appointment. We recognise that the Drs do sometimes run behind – we do not know what a patients problem is until the patient attends, you know the time of your appointment when you make it.
  • If you have a number of problems to discuss with the GP please talk to the receptionist about booking a double or extended appointment
  • Speak to staff with respect, and courtesy.
  • Inform us promptly if you change your contact details including your mobile phone number.
  • Cancel any appointment you are not going to use at least one hour before your appointment time. Wasted appointments are reviewed regularly and those who repeatedly waste appointments are removed from our list.


 
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